Effective Date: October 2023
Welcome to TicketsNewBraunfels.com (“the Site”), operated by our team dedicated to providing you with seamless event ticketing experiences. Your privacy matters to us, and we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.
By accessing or using our services, you agree to the practices described in this policy. We may update this document periodically, and any changes will be reflected here. Continued use of the Site indicates your acceptance of the revised Privacy Policy.
When you interact with our Site, such as creating an account, purchasing tickets, or contacting us, you may provide personal details including your name, email address, and payment information. Please note, payment processing is handled securely by third-party providers, and we do not store your credit card details directly.
Providing your contact details allows us to communicate with you about your orders and our services. You also may choose to provide additional information voluntarily.
We may collect technical information about your device and browsing activity, including IP address, browser type, access times, and pages viewed. Cookies and similar technologies are utilized to enhance your experience and gather usage statistics.
Your data is used to process ticket purchases, manage your account, and provide customer service. Certain information may be shared with event organizers or third-party vendors involved in delivering your tickets.
With your consent, we may send promotional emails or SMS messages about upcoming events, special offers, or updates. You can opt out at any time by following the unsubscribe instructions in our communications.
We collaborate with trusted partners for payment processing, data analysis, and marketing. These entities are contractually obligated to protect your data and only use it for specified purposes.
We may disclose your information if required by law, to protect against fraud, or in response to lawful requests by authorities. Our security measures aim to safeguard your data, but no method of transmission over the internet is completely secure.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request the deletion of your data by contacting us directly.
We use cookies to improve site functionality, analyze site usage, and serve targeted advertising. Cookies are categorized as essential, performance, functionality, or advertising cookies.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on the Site.
We implement industry-standard security practices to protect your personal data. However, no system can guarantee complete security, and you transmit your data at your own risk.
This Site is intended for users aged 18 and above. We do not knowingly collect personal information from minors under 13. If you believe a minor has provided us with personal data, please contact us immediately.
You can opt out of marketing communications by following the unsubscribe links or replying STOP to SMS messages. You also have rights under applicable laws to access, correct, delete, or restrict your personal data. To exercise these rights, contact us at the email provided below.
If you have questions or wish to exercise your privacy rights, please email us at [email protected]. You may also submit a request via our Privacy Rights Form on the Site. Include “Privacy Request” in your message for prompt assistance.
We reserve the right to update this policy as needed. When we do, we will revise the “Effective Date” at the top and notify you of material changes through the Site or email communications.
For more details about the types of personal data we collect and how we handle it, please refer to the relevant sections above. We are committed to transparency and protecting your privacy.